Virtual Assistant Skills
Learn the tasks clients ask virtual assistants for most.
A skills course for remote assistant work: inbox and calendar management, document and data tasks, customer support, written procedures and client onboarding. Includes 6 chapters, a Client Hours & Invoice Log, an SOP Library and a Client Onboarding Checklist. One-time payment, lifetime access.
- 6 step-by-step chapters
- Client Hours & Invoice Log
- SOP Library
- Client Onboarding Checklist
A guide you use, not a file you forget
Virtual Assistant Skills runs as a web app in our member area. Read a chapter, use the tools, tick off the action, and pick up exactly where you left off.
6 guided chapters
Short, step-by-step chapters with a progress bar that shows what you have read and what comes next.
Client Hours & Invoice Log
Log each block of work with the date, client, task and minutes. Set your hourly rate and payment terms to see hours and invoice totals per client, the total billable amount and how many entries still need a client or task description before invoicing.
SOP Library
Keep an index of every standard operating procedure: the task, the client, the number of steps, when it was last reviewed and how long it takes. The summary shows how much work is documented and flags SOPs with fewer than 3 steps as incomplete.
Client Onboarding Checklist
Track every onboarding item for a new client. Mark each item done with 1 (or 0 while it is pending) and note who owns it. The summary shows the percentage complete and lists what is still pending before work starts.
Action Roadmap
One concrete action per chapter, collected in a checklist so you always know the next thing to do this week.
Downloadable PDF
Every chapter in one clean, printable document. Save it as a PDF to read offline or keep a printed copy on your desk.
Chapter by chapter
A clear overview of what Virtual Assistant Skills covers, so you know exactly what you are getting before you buy.
Format & delivery
- Interactive web app: chapters, tools and an Action Roadmap. Nothing to install.
- Your reading progress and tool entries are saved automatically in your browser.
- A downloadable PDF of every chapter for offline reading or printing.
- One-time payment in USD. No recurring charges.
- 01
What Virtual Assistants Actually Do
The eight task categories clients ask remote assistants for most, a skill self-assessment to find your starting point, and the tasks a VA should decline.
- 02
Inbox and Calendar Management
A label system that works for most clients, four triage rules, a 30-minute daily inbox routine, scheduling etiquette across time zones and ready-to-use scheduling emails.
- 03
Documents, Data and Research
Spreadsheet hygiene, a naming convention clients can search, accuracy checks for data entry, and a research brief and summary format you can reuse.
- 04
Customer Support Basics
Response time standards, a tone guide, five complete reply templates and clear rules for when to escalate to the client.
- 05
Writing Standard Operating Procedures
The five-part SOP structure, a complete sample SOP, how to keep an SOP library organized and how to record version notes.
- 06
Onboarding Clients and Running the Work
An onboarding checklist for access, channels, hours and boundaries, a weekly status report, time tracking and invoicing, confidentiality habits and a clean offboarding.
One product. One price.
Pay once and keep access. Your login is emailed right after payment.
Virtual Assistant Skills
$29USD · one-time payment
- 6 step-by-step chapters
- Client Hours & Invoice Log
- SOP Library
- Client Onboarding Checklist
- Progress tracking and Action Roadmap
Secure checkout · Instant access · 7-day refund policy
Questions, answered
Virtual Assistant Skills is an interactive web app with 6 chapters, 4 built-in tools (including an Action Roadmap) and progress tracking. You can also save every chapter as a PDF for offline reading or printing.
Right after payment we email your login details to the address you used at checkout. Log in on our website and the app opens in your browser. Nothing to download or install.
Yes. You pay $29 (USD) once and keep access to Virtual Assistant Skills. There are no recurring charges.
Yes. The app works in any modern browser on phone, tablet or desktop. Your progress and tool entries are saved in the browser you use.
No. The first chapter starts from the basics and every method is explained step by step, with worked examples and templates.
Write to us within 7 days of your purchase for a full refund. See our Refund Policy for the details.
No guide can promise that, and we never do. Virtual Assistant Skills teaches skills, methods and routines; any result depends on your own work, market and circumstances. It is educational content, not financial, legal or tax advice.
7-day refund policy
If Virtual Assistant Skills is not right for you, email us within 7 days of purchase for a full refund. Details in our Refund Policy.